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FREQUENTLY ASKED QUESTIONS:
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| What is acceptable output-ready artwork for an embosser or rubber stamp? |
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• Solid black/white line art only. No greyscale or color. No photos.
Embossers - the black parts of your artwork will be raised in the embossed impression, while the white parts will remain flat.
• High-resolution (300-600 dpi) or vector artwork. No web graphics (these are usually low-resolution - 72 dpi). We recommend creating artwork at 600 dpi for the best result (especially if your artwork has text).
• Text should generally be a minimum of 10 pt. size (depends on the font - some can be smaller and some should be larger).
• Embossers - Straight lines should generally be a minimum of 1.5 pt. size. Lines that are too thin have a greater tendency to cut through lightweight paper.
• Embossers - Solid line borders around your artwork usually cause more crinkling of the paper. To minimize, place a second sheet of paper underneath and emboss both together. Dotted/dashed/ticking borders generally do not crinkle the paper.
• Artwork should be submitted at exact size or larger. Some file types can be enlarged without quality loss, however others can't. It's best if artwork is submitted to us at the size you want.
• Artwork cannot fill the entire plate area. Maximum artwork specs -
2" circular plate - artwork must fit within 1-3/4" circle
1-5/8" circular plate - artwork must fit within 1-3/8" circle
1" x 2" rectangular plate - artwork must fit within 3/4" x 1-3/4"
1" x 2-1/2" self-inking rubber stamp plate - artwork must fit within 3/4" x 2-1/4"
• Web graphics or low-resolution artwork have jagged/rough edges and will create impressions with jagged/rough edges. Do not try to convert a web graphic or low-resolution image into a high-resolution image simply by re-saving it as 300-600 dpi. That will not work. You must find the original artwork file and submit that to us or re-save it in a high-resolution format.
• If you are submitting scanned artwork, be sure that you scan the artwork at a minimum of 300 dpi (we recommend 600+ dpi). Some scanners automatically scan at low-resolution (72 dpi), which is not acceptable.
• If you don't know if your artwork is low-resolution, you can tell once you print it. If the artwork is blurry or jagged, then it's low-resolution. High-resolution artwork will appear crisp and clean.
• Embossers - Very fine details in your artwork may be lost in the resulting embossed image due to the paper not being able to bend in/out of the tiny grooves on the embosser plate.
• We're happy to evaluate your artwork prior to production to advise you of any potential problems.
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What file formats do you accept for artwork?
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(1) AI files (Adobe Illustrator up to version CS3) *Preferred Format*
• Convert all text to outlines (or attach font files)
(2) EPS files
• Convert all text to outlines (or attach font files)
(3) PDF files
• Optimize for print
(4) WMF files
• Convert all text to outlines (or attach font files)
(5) PSD files (Adobe Photoshop up to version CS3)
• If your artwork has text, flatten artwork (or attach font files)
• High resolution only (300-600+ dpi) - we recommend 600 dpi (esp.if your artwork has text)
(6) TIFF, JPG, GIF, BMP, PNG files
• High resolution only (300-600+ dpi) - we recommend 600 dpi (esp.if your artwork has text)
(7) Camera-ready artwork can also be MAILED to us if an electronic file is not available.
• Black/white line art only
• Poor quality printouts or reproductions are not acceptable
• Do not fold or have any creases in the artwork
(8) Send artwork as an attachment to your email. DO NOT embed the image within the email message itself.
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How do I order a custom embosser or stamp?
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(1) Contact Us IF You Have Questions - If you have any questions, we recommend that you contact us by email or phone to discuss. Feel free to attach any artwork to your email for review. We can discuss your artwork or any special design requests that you have.
(2) Order through Website - Most custom embossers & stamps can be ordered through our website for an extra $10. When ordering, choose the option in the Custom Upgrade field.
(3) Email Artwork to Us - After you place your order, please email your custom artwork to us at customerservice@wgpress.com. Reference your Order Number in the subject line of the email. If your artwork does not follow our artwork guidelines, additional design fees may apply in order for us to clean it up or to make it acceptable to use. We will always discuss any additional charges with you first.
(4) Approve the Proof - We will email a proof of your embosser or stamp layout within 24 hours of your order (during business days Mon-Fri). You must approve this proof before we will start production on your order.
(5) Exceptions - Some custom orders (usually those involving additional design work) may require additional design charges and additional time to turnaround a proof. If this is the case, we will notify you first.
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More questions? Contact us.
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